Our online digital claims negotiation and settlement platform assists both consumers and industry with their claims or disputes. TalkTerms Swift provides a collaborative, time and cost efficient process which is used to negotiate a superior outcome that the parties are in control of.
TalkTerms Swift enables industries, government agencies, and courts to provide a time and cost efficient solution as part of their claim and dispute resolution process.
This results in a better customer centric outcome while also empowering clients to stay fully involved in the process.
Our cloud-based solutions can integrate with your existing case management systems (CMS) or we can design a bespoke system for your needs in a quick and simple cost effective manner.
Cost and time efficiencies.
Increased client satisfaction.
Users feel they have been empowered and treated in a fair and impartial manner.
Increased case visibility and successful faster disposal of claims and disputes.
Platform is end-to-end encrypted and fully GDPR compliant.
Intelligent algorithms designed by industry experts.
Fast, effective results save time and money.
Intuitive design, controlled bidding visibility and agreement capture .
For Insurers or Claims Management companies
A unique dashboard giving you a complete overview of all cases.
Detailed analytical insights as to claims progress, behaviours and outcomes.
Digital payment options to ensure immediate settlement of any claim.
Platform can be easily white-labelled and configured to suit your specific client interface needs.
TalkTerms Swift is an algorithm based negotiation tool that allows the parties in a dispute to progress through a number of sessions to try to resolve their dispute in an asynchronous manner.
It has been especially designed to deliver a scalable, secure, simple, and intuitive process to find resolution.
It will transform the settlement of money disputes in a timely, cost efficient way for consumers and industry alike.
At TalkTerms we operate on the Amazon Web Services (AWS) cloud infrastructure. The AWS environment meets the following standards:
• SOC 1, SOC 2, SOC 3
• FedRamp
• PCI DSS Level 1
• DoD CSM
• HIPAA
• ISO 9001, ISO 27001, ISO 27017
Our aim is to bring your team up to speed quickly and thoroughly. We use a simple and intuitive programme which can be completed in a matter of hours. We have a full support team that can assist you during your working day. If you already have a training team in your organisation, we can provide a bespoke training session for them so that they in turn can roll it out within your organisation.
Platform is end-to-end encrypted and fully GDPR compliant.
Either synchronous or asynchronous.
Intelligent algorithms designed by expert mediators.
Intuitive design helps you move through the process swiftly.
Software-as-a-service (SaaS).
A complete visible and invisible bidding system (VIBS).
Collaborative Party Award (CPA).
Unique Agreement Capture and Generation (UACG).
Offers a full range of mechanical engineering services from design through to maintenance in service areas including: Air Conditioning, Air Treatment, Gas, Ventilation, Refrigeration, Plumbing Packages.
Offers a full range of Commercial kitchen Ventilation systems from design through to maintenance.
Offers a range of prefabricated systems from design through to delivery and installation.
Pure Engineering Group is a full-service mechanical engineering company headquartered in Newry, Northern Ireland. With an office in Sandyford in Dublin the business offers services right across the island of Ireland and beyond.
Established in 2002, the company was set up by the three Mallon brothers Padraig, Sean and Martin as a family-owned business. The original business, M&M Services delivered commercial ventilation support with a further company Pure Vent, specialising in commercial kitchens, added one year later.
In 2023, in response to customer and market demands, the company was rebranded to take both Pure Vent and M&M Services under the one parent brand as divisions of Pure Engineering Group.
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